Privacy Policy

Effective date: 4 July 2026
This policy explains how Agnano collects, uses, and protects your personal information.

1. Introduction

Agnano develops and supplies patented fertiliser technology to broad-acre farmers and agricultural businesses. We respect your privacy and handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy covers our website and the ways we deal with you as a customer or enquirer.

2. Information We Collect

1. Contact and business details.
   Your name, email address, phone number, business or farm name, and delivery address when you enquire, request a quote, or place an order.

2. Enquiry and order information.
   The products you ask about, the messages you send us, and records of your orders, deliveries, and support requests.

3. Website usage data.
   Information collected automatically as you browse, such as your IP address, device and browser type, and the pages you view. See section 6 for how we use cookies.

3. How We Use Your Information

1. Providing products and services.
   To respond to enquiries, prepare quotes, process and deliver orders, and provide product and agronomic support.

2. Running and improving our business.
   To manage our relationship with you, keep accurate records, improve our website and products, and meet our legal obligations.

3. Marketing.
   With your consent, or where otherwise permitted by law, to send you product updates and newsletters. You can opt out at any time using the link in our emails or by contacting us.

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who help us run our business, such as delivery partners, payment and IT providers, and marketing platforms, and only so they can perform services for us. We may also disclose information where required by law or to protect our legal rights. Some providers may store data outside Australia, and where they do we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

5. Data Retention

We keep personal information only for as long as we need it for the purposes described in this policy, or as required to meet legal, accounting, and reporting obligations. When it is no longer needed, we take reasonable steps to securely delete or de-identify it.

6. Cookies and Analytics

Our website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used. We may use analytics tools to measure traffic and improve the experience. You can manage or disable cookies through your browser settings, though some features may not work as intended if you do.

7. Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including access controls and secure systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work hard to keep your information safe.

8. Your Rights

You can ask to access the personal information we hold about you and request that we correct it if it is inaccurate or out of date. You can also ask us to stop sending you marketing. To make a request, or if you have a privacy concern, contact us using the details below. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

9. Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page, and the effective date at the top shows when it was last updated.

10. Contact Us

If you have questions about this policy or how we handle your personal information, contact us at:
Email: info@agnano.co